nabaiji 22 Privacy Policy
This document clearly explains how your personal information is collected, how it is used, and how it is kept safe.
This Privacy Policy ("Policy") is issued by the nabaiji 22 platform ("we", "our") and applies to all registered members and visitors ("you", "user") who use the platform. By registering on nabaiji 22 or using the platform, you agree to the terms of this Policy. This Policy should be read together with our Terms and Conditions.
1 What Information We Collect
nabaiji 22 collects certain information to operate its services smoothly and to keep user accounts secure. The categories of information collected are listed below.
1.1 Registration and Identity Information
When you create an account, we collect your full name, email address, mobile number, date of birth, and password. Verifying your age is an important responsibility for us — only persons aged 21 or above may open an account and use services on nabaiji 22.
1.2 Identity Verification (KYC) Information
Scanned copies of a National ID (NID), passport, or other government-issued document, proof of address, and where relevant, bank statements may be collected. This information is used solely for identity verification and financial security purposes.
1.3 Financial Transaction Information
During deposit and withdrawal processes, payment-related information sent via bKash, Nagad, Rocket, Upay, and bank transfer is logged in our system. Full card or wallet details are not stored on our servers.
1.4 Usage and Technical Information
Technical information such as your device's IP address, browser type, operating system, time spent on the site, and pages visited is logged automatically. This is used to improve the performance of the platform.
1.5 Cookie and Tracking Information
We use cookies that remember your browser session and customise the site according to user preferences. Through cookies we analyse user behaviour, which helps improve the quality of our services.
2 Purpose of Using Information
nabaiji 22 uses collected information only for the purposes described below. Your personal information is never sold to any commercial third party.
- To create, verify, and securely manage accounts.
- To process deposits, withdrawals, and other financial transactions.
- To correctly provide bonuses, promotions, and VIP benefits.
- To prevent fraud, money laundering, and other illegal activities.
- To assist you through 24/7 live chat and email support.
- To identify and resolve technical issues on the platform.
- To meet legal obligations and comply with directives from regulatory authorities.
- To monitor site performance in order to improve the user experience.
Your personal information is never shared with third-party marketing organisations. Data is used only to operate the service.
3 Data Storage and Security
nabaiji 22 uses industry-standard technology to protect user data. The key aspects of our data security practices are outlined below.
3.1 Encryption
All data transmissions are secured through SSL (Secure Socket Layer) encryption. Sensitive information, particularly financial and identity-related data, is stored in encrypted form on our servers.
3.2 Access Control
Only authorised personnel may access your information, and every access is logged. Our technology team conducts regular security audits.
3.3 Retention Period
Your information is retained while your account is active. Even after an account is closed or deactivated, certain information may be retained for a period due to legal obligations. Unnecessary data is securely deleted after the designated period.
3.4 Third-Party Security
Third parties we work with for payment processing and technology services are bound by the same security standards through contract. They may not use your information independently.
4 Data Disclosure and Sharing
nabaiji 22 may share information with third parties only in the circumstances listed below. Data is never sold for commercial purposes under any circumstances.
4.1 Service Providers
Payment gateways, cybersecurity firms, and IT infrastructure providers may access limited information — but only for the purpose of delivering services and under strict confidentiality agreements.
4.2 Legal Requirements
If we are required to comply with a court order, government investigation, or applicable law, we may provide the necessary information to the relevant authorities. In such cases we supply only the specific information requested.
4.3 Fraud and Abuse Prevention
If illegal activity, fraud, or money laundering is suspected on the platform, the relevant information may be shared with the appropriate authorities.
5 Cookie Policy
We use various types of cookies that improve your browsing experience and help the platform function correctly.
5.1 Essential Cookies
These cookies are essential for the core functions of the site. They maintain login sessions, store security tokens, and temporarily hold form data. Disabling them will prevent the site from working correctly.
5.2 Performance Cookies
These cookies help us understand which pages of the site are used most and where technical issues occur. The data collected is fully anonymous.
5.3 Cookie Control
Cookies can be fully or partially disabled from your browser settings. However, disabling essential cookies may cause problems with login and transactions.
6 Your Rights
As a registered user of nabaiji 22, you have certain fundamental rights over your personal information.
- Right to Access: You have the right to request information about what data we collect and store about you.
- Right to Correction: If your account contains incorrect or incomplete information, you may request that it be corrected.
- Right to Deletion: In certain circumstances you may request that your data be deleted, except for information retained due to legal obligations.
- Right to Object to Processing: You have the right to object to the use of your data for specific purposes.
- Data Portability: You may request a copy of the information we hold about you.
To exercise these rights or for any related questions, please contact our support team. Our team is available 24 hours a day, seven days a week, in both Bengali and English.
7 Responsible Gaming and Data Protection
Protecting user data and ensuring responsible gaming are closely linked for us. As part of our Responsible Gaming policy, we monitor user gaming behaviour. Data from this monitoring is never shared with third parties — it is used solely to identify problematic gaming patterns in the interest of the user.
If our system detects unusual deposit or withdrawal patterns, we may contact you for the security of your account.
8 Protection of Minors
All services on nabaiji 22 are for persons aged 21 or above only. We do not knowingly collect information from any minor. An age verification step is in place during registration, and KYC documents may be requested in cases of doubt.
If we are notified of an account belonging to a minor, that account will be closed immediately and all related data will be securely deleted.
9 Policy Changes
nabaiji 22 reserves the right to amend this Privacy Policy as needed. For significant changes, registered users will be notified by email or through a notice on the platform. The date of the change will always be shown on our site.
Continued use of the platform after a change will be taken as your agreement to the updated policy. If you do not agree, you may stop using the service and request that your account be closed.
10 Further Information and Contact
If you have any questions or concerns about this Privacy Policy, please contact our support team. For general questions you may visit our FAQ section where answers to many common questions can be found. To learn more about nabaiji 22, please read our About Us page.
Contact Information
This Privacy Policy applies to Bangladeshi users and has been prepared in accordance with applicable law.